Terms and Conditions

Scope of application

These General Terms and Conditions (hereinafter "GTC") apply to all HIITInn OG,
Steinheilgasse 4c, 1210 Vienna / Austria (hereinafter the "Provider") through the online
portal "www.hiitinn.com" services offered, in particular the chargeable multimedia multiweek
exercise program (hereinafter collectively called "online program"), which are
provided to users (hereinafter the “User”) of the website at the URL www.hiitinn.com
(hereinafter "Site").
With the use of the online portal, but latest at the legally binding order of the online
program the User accepts the validity of these Conditions.
Besides these conditions, the "Privacy Policy" of the Provider is also valid. Both can be
accessed at any time via the website of the Provider.

Eligibility and important information

The Provider expressly points out that in this online program there is an increased risk of
injury and therefore this is only suitable for experienced athletes. Participation is at your
own risk. Those who have diabetes, are pregnant or have cardiovascular disorders, the
participation is not recommended without a consultation with their doctor. The online
program is also not suitable to treat morbid obesity.
Should the User have any signs of heart disease, the circulatory system, the respiratory
system, the musculoskeletal system or other health problems, a doctor should be consulted
before booking the online program to prevent possible risks of a participation. Participation
in the online program cannot replace a medical consultation or treatment. A medical advice
is not given by the Provider.
The User acknowledges and agrees that the User’s participation in the online program
takes place at the User’s own responsibility.

Offer and scope of services

The Provider offers their multimedia-online program against payment of a subscription
term (currently one or three months, hereinafter called "utilization period") to any User
resident in the Europe Union or Israel. Access to an acquired online program is, in principle,
also possible from a third-country. It is necessary to clarify with the User’s Internet Provider
whether the technical requirements for streaming are sufficient. In the event that a
streaming service cannot be used, we recommend purchasing the DVD. Currently, the site
works with the browsers Internet Explorer 10, Google Chrome and Firefox; mobile devices
can be used with the latest versions of Android 5.0 or iOS 9.
The nature and extent of the services available to the User as part of the online program,
the details of the available functions as well as their availability can be seen on the website
at any time. The main component of the online program is the time-limited, non-physical
availability of High Intensity Interval Training (HIIT) for individual retrieval via the Internet.
The program content is provided to the User exclusively in different digital form (for
example via the website, by email, as a PDF document or as a video stream). The video
recordings selected for playback are continuously transmitted to the User's terminal (socalled
"streaming"). It is not possible to save the videos for the purpose of their permanent
possession ("download"). But there is the possibility to order the training programs on a
physical DVD.
The access to the online program is open to the User only during the period of use
selected by the User, beginning on the day following the successful completion of payment
processing for the online program.
Insofar as the Provider should issue vouchers for a free use of his online program, they
are only entitled for the redeeming User for a predefined period for the use of the online
program in the scope stated in connection with the voucher. The Provider reserves the right
to change, or terminate a free voucher period at any time without giving reasons, without
prior notice or deadline. Another requirement for the use of the online program by means of
a voucher is also the registration of the User at the Provider. After expiration of the free
voucher period, the services provided to the User ends automatically.
Discount vouchers are also valid only within the specified period of action. In addition,
these terms and conditions also apply for a participation in the online program, which is
reduced with a discount voucher.
If the Provider also provides free-of-charge content and/or functions via his website,
this can always be subject to any unannounced changes and/or termination or providing
these contents for payment in the future. In addition, the Provider accepts no responsibility
for the completeness and/or correctness of all content and services offered free of charge.
In addition, in the case of any deficiencies in the online program, the statutory warranty
applies.
To be able to use the programs the User needs technical systems requirements which
has to be provided at the User’s own cost. The User has to bear the full cost for the Internet
access, including any possible connecting costs, as such services are not included in the
service of the Provider’s online program. Currently, the vendor is not aware of any
interoperability or compatibility issues with current hardware and/or software components
on the market. The online program can be used on all desktop browsers (Firefox, Google
Chrome and Internet Explorer) in the current version on desktop as well as on mobile
devices. Support for previous versions only takes place up to the second to last browser
version. However, because of possible security risks the User is advised to keep his Internet
browser up-to-date before using the online program. In case of changes to general
technical standards in the internet und therewith standards of the online program, the User
has to accommodate any changes at the User’s own cost.
By providing programs for retrieval via the account created by the User, the Provider has
fulfilled its obligations. The Provider is not responsible for any loss of data provided, which
occurs outside the domains of the Provider, especially during their transmission over the
Internet. This also applies to the security of the User's data transmitted over the Internet.

Registration

In order to use the online program, a fee-based registration of the User is required, with a
valid e-mail address, a personal password, an offered payment method, as well as the
consent to the present GTC as well as the privacy policy of the Provider. The Provider saves
the data specified by the User as part of the registration process and sends a confirmation
to the specified e-mail address after successful completion of the payment process.
Since the provided online-program is on a non-physical carrier, it begins immediately
after the successful registration of the User and can be used by the User immediately, it is
further necessary that before giving a legally binding order, the User gives acceptance that
the Provider starts the execution of the contract even before the expiration of the User’s
revocation period given by the law and the User confirms his knowing of this, that through
the User’s approval the User loses his law of right to withdraw once starting the execution
of the contract.
When ordering the DVD there is a return period of 14 days.
By clicking on the button "buy now" the User makes a binding offer to the completion of
a charged contract in order to participate in the online-program under precedent conditions,
that the following payment process will be completed successfully. The contract of
attendance between User and Provider comes then into being, if the User accepts the
confirmation email which gets send immediately after successfully completing the process
with the desired payment method.
The Provider reserves the right to reject individual registrations from a User without the
need to give any reason.

User account

Immediately after the successful completion of the registration, the User is provided with
an individual User account (hereinafter referred to as the "account") for the agreed use.
With the User’s email address and the User’s own chosen password, the User is given
access to his account and the online program via the login area on the website at any time.
The User can manage his personal data (name, password and email address) under the
"My Account" part of the website. All information provided by the User, which goes beyond
the data requested during registration, is voluntary.
The personal account of the User is protected against access by other persons by the
User-selected password. The User is obliged to treat the password confidentially and to
ensure that third parties do not gain access to it. The User is expressly prohibited from
passing on the access to the online program to third parties and/or authorizing the use of
the User's account by a third party. The User is solely responsible for the fact that accessed
data is not illegally used by the User or third parties to access the online program. As soon
as the User suspects that his access data has been lost, stolen, or otherwise appears to
have been used by a third party, the User is obliged to notify the Provider immediately and
change his password via My Account settings.
During the use of the online program, the User is always logged in permanently (“soft
login"), until he logs out actively via logout or deleting the corresponding browser cookies.
The User is aware of the fact that, in principle, there is the risk that third parties can access
the User’s account and all of the provided and stored personal data. The User is also aware
that a logged-in terminal may possibly exchange data with the Provider in the background,
even without the User’s active use, whereby the data volume available to the User from his
internet Provider can be utilized and possibly be impaired. The User is therefore
recommended to actively log out from the online portal after the end of each use of the
online program.
If the User does not acquire a new access to the online program within six (6) months
after the expiration of the previous period of use, the Provider is entitled to delete the
account of the User and all data stored by the User irrevocably.

Right to use

The User is explicitly made aware of and also herewith expressly accepts, that the
provided content within the limits of the online-program of the Provider, are only offered
temporary and with certain restrictions. The User is particularly aware, that all rights of the
offered content, especially rights copyrighted and any other industrial property rights,
remain that of the Provider, as long as and as far as these GTC don't explicitly say
otherwise.
By acquiring access to the online program, the User receives the simple and nontransferable
right to retrieve the content made available to the User by the Provider via the
online portal for private purposes, and to use it for the personal reproduction in the working
memory of the User’s device. The contents of the PDF documents and website pages may
also be downloaded, saved and printed by the User for permanent private use. However,
the transfer of these documents to third parties is not permitted. Likewise, the User is
prohibited from copying and/or archiving the videos retrieved via the online portal or from
the DVD.
All other uses of the content provided by the Provider are subject to the express written
consent of the Provider or the respective copyright owner. This applies, in particular, but
not exclusively, to a public reproduction of the content, in whatever form, its dissemination,
processing or other private or commercial exploitation.

Prices, shipping charges, payment processing and invoice

The stated price for the online-program and the DVD on the website is a binding final
price and shows the values with the added tax laws, and/or shipping charges within the EU.
The Provider reserves the right to change the stated participation fee for the use of the
online program or the purchase price of the DVD at any time and to grant discounts to an
individual User and/or groups and/or to give other discounted conditions
The shipping costs within the European Union are currently included in the price. For
shipping to non-EU countries, an additional shipping fee is charged, customs duties and
other charges may be paid by the User.
The fee agreed for the participation in the online program in the registration process has
to be paid immediately with the transmission of the confirmation email to the User and is
charged in advance via the payment method chosen by the User. The payment methods
offered by the Provider are displayed to the subscriber at the beginning of the registration
process. Currently, the payment can be made by credit card, whereby the payment
processing is carried out via the external payment service Provider SIX Payment Services
(Austria) GmbH - Marxergasse 1B, A-1030 Vienna. The Provider reserves the right to
change the offered payment methods at any time and/or to exclude specific payment
methods in the individual case.
In the event that there is a reverse transaction of the User’s payment after accepting the
contract, the Provider will inform the User immediately via email (hereinafter referred to as
"payment reminder"). The User is then obliged to transfer the total amount indicated in the
payment reminder to the account specified by the Provider within five (5) business days. In
the case of a reversed payment, the Provider is entitled to temporarily block the account of
the User. Nonetheless, the User is obliged to compensate the receivable due. In addition,
the User is obliged to reimburse the Provider for any bank charges and any other costs
incurred by the Provider due to the cancellation of the payment (for example due to a lack
of creditworthiness) caused by the User. The Provider expressly reserves the right to assert
further claims for damages.

Term and Termination

The fee-based contract of use for the participation in the online program begins
immediately after the successful completion of the registration process by the Provider's
activation of the online program and has a one-time use for the duration of the selected
subscription. Afterwards, the contractual relationship ends automatically. With the
purchase of the DVD, the right of use is acquired without time limitation.
Proper termination of the usage agreement is excluded for both parties.
This shall not affect the right to extraordinary termination without notice for important
reasons. An important reason for the offer is, in particular, if the User violates their
obligations under clause 11 and does not cease their behaviour within a reasonable period
of time, despite the appropriate request from the Provider, or remedies the disturbing
condition or repeats the alleged infringement.

Revocation instruction

Right of withdrawal

The User has the right to revoke this contract within a period of fourteen days without
giving reasons.
The revocation period shall be fourteen days from the date of conclusion of the contract.
To exercise the User’s right of revocation, the User must contact the Provider:
HIITInn OG
1210 Vienna, Steinheilgasse 4c
+43 676 4501356
info@hiitinn.com
By means of a clear statement (for example, a letter sent by mail or e-mail) about the
User’s decision to revoke this contract. The User can utilise the enclosed sample revocation
form, but the forms use is not mandatory.
In order to maintain the revocation period, it is sufficient that the User sends the
notification of the exercise of the right of revocation before the end of the revocation
period.

Consequences of revocation

If the User revokes this agreement, the Provider will repay the unused payments
received from the User, including the delivery costs (except for the additional costs
resulting from the fact that you have chosen a different type of delivery than the most
favourable standard delivery offered by the Provider) within a period of fourteen days from
the date on which the notice of revocation of this contract has been received by the
Provider. For such repayment, we use the same payment method the User utilised during
the original transaction, unless the User has expressly agreed otherwise; in no case will the
User be charged for these repayment fees.
If the User has utilised the services before or during the period of revocation, the User
shall be liable to pay the Provider an amount equal to the proportion of the services already
provided to the User by the exercise of the right of revocation with respect to this
Agreement Comparison with the total scope of the services provided for in the contract.
Such value may be withheld by the Provider from any repayment of unused payments.
In the case of goods, the Provider will refuse repayment until the Provider has recovered
the goods or until the User has proved that the goods have been received by the Provider,
whichever is earlier.
The User must contact the Provider immediately, and no later than fourteen days from
the date on which the User inform the Provider of the revocation of this contract:
To return or to deliver.
The deadline is respected when the User sends the goods before the end of the deadline
of 14 days.
The User bears the immediate cost of returning the goods.
The User shall only be liable for any loss in value of the goods if this loss in value is
attributable to handling which is not appropriate for the purpose of ensuring the quality,
characteristics and functioning of the goods.

Premature expiration of the right of withdrawal

Your right of withdrawal expires prematurely with a contract in accordance with Ü 18 Abs 1
Z 1 and Z 11FAGG upon the delivery of digital content not being on a non-physical data
carrier, if the Provider started with the execution of the contract, after the User
1. explicitly agreed that the Provider starts with the execution of the contract before the
expiration of the revocation period and
2. The User confirmed knowledge of the fact that the User loses their right of withdrawal
through such approval from the start of the execution of the contract.
3. In the case of sound or video recordings delivered in a sealed package, if the seal has
been removed or tampered with after shipment.
End of the cancellation policy

Sample Revocation form

If you want to revoke the contract, please fill out this Revocation form and send it back to:

HIITInn OG
Steinheilgasse 4c
1210 Vienna / Austria
info@hiitinn.com

Download form 

Customer Support

The User of the online program will be provided with customer service in the event of
questions and/or problems relating to the online program. Email address: info@hiitinn.com
The most common questions and/or problems can be solved regularly with the help of
the answers on the FAQ page, which are also available on the website.

User guidelines

The access granted to the User to the online program is personally assigned to the User
and is not transferable. It can therefore only be used by the User who has registered with
the Provider with the User’s e-mail address and name. The User must keep his password
securely and protect it from misuse. The User is aware that the User can be held liable by
the Provider for any damages that may be caused by an unauthorized transfer of his access
data to third parties for which the User is responsible.
The User is obliged not to misuse access to the online portal. An abuse of the online
portal is, particularly the case, when the User attempts to gain unauthorized access to the
Provider's systems, to modify, delete, suppress, damage data or make it unusable or
otherwise deliberately violates these terms.
In addition, the User of the online program is expressly prohibited:

• The transmission of your own access data to the online program and/or the use of
third-party User accounts;

• The use of software, scripts, mechanisms or other technical means which are likely to
affect the operation of the online portal or online program;

• To decompile, disassemble, or reverse engineer the online program or the underlying
software programs, in a readable source code;

• Any commercial use of the functions and/or contents of the online program, in
particular the complete and/or partial rental or the granting of access data to the online
program;

• Any independent copyrighted use of the online program and/or any content conveyed
through it, in particular its copying, distribution or public access, insofar as this is not
expressly permitted by these terms and conditions or the respective contract of use;

• The use of the online program for the purpose of making the content of the content
accessible to the public or free of charge;

• The use of access to the online program, possibly with the aid of other programs or
tools, for the purpose of the permanent storage and/or transmission of the contents
provided, unless this is expressly permitted by these terms and conditions;

• The technical measures provided by the Provider, the licensors or other third parties,
Copy protection settings of the video player which are used to protect the contents
provided through the online program from unauthorized exploitation operations;

• Any act which is capable of adversely affecting the operability of the online program or
its infrastructure, in particular to an excessive extent;

• To remove and/or modify any existing references to copyright, trademark or other
industrial property rights.

• The User is aware that it is forbidden to remove the copy protection of the DVD, copy
the contents or duplicate the DVD.

• It is forbidden to use the training content as streaming as well as DVD in public rooms
and/or events without the prior written consent of the Provider.

• The Provider reserves the right to temporarily or permanently exclude any User who
violate these terms and conditions from the use of the online program or to have the
right to end the right of exploitation from the content on the DVD.
In addition, the User is liable to the Provider for all damages caused to the User during
unlawfully use of the online program, abusive or otherwise. In such case, the User
undertakes to indemnify the Provider from all claims and/or claims of third parties on the
first demand, which are claimed by the User on the basis of a faulty infringement. This also
includes legal costs for lawyers. The User is also obliged to assist the Provider in the
defence of such third-party claims.

Availability and liability

The User is aware of this and hereby explicitly acknowledges that, for technical reasons,
no unrestricted availability of the online program can be guaranteed. Particularly regularly
necessary maintenance and security work, which serve the maintenance and improvement
of the online platform, as well as unforeseen events, which are not within the sphere of
influence of the offer occasionally require a separation of the systems from the Internet,
which leads to time-limited downtimes. The Provider will endeavour to restrict necessary
service work to the off-hours.
The Provider shall be liable for damages only if the Provider, its legal representative or
one of its vicarious agents grossly violates a major contractual obligation (i.e. an obligation
whose fulfilment makes the proper execution of the contract possible at first, the violation
of which would jeopardize the fulfilment of the purpose of the contract in which the User
trusts regularly, the so-called "cardinal duty") or if the damage is due to gross negligence or
intent on the part of the offer, his legal representative or one of his accomplishments.
If a culpable breach of a major contractual obligation (cardinal duty) is not grossly
negligent or deliberate, the liability of the Provider is limited to such typical damages, which
were reasonably foreseeable for the offer at the time of conclusion of the contract.
The limitations on liability in clauses in chapters above apply both to contractual and
non-contractual claims and apply both to the legal representatives as well as to the
vicarious agents of the Provider, if claims are directly asserted against them.
Liability resulting from mandatory statutory provisions, including those of the Product
Liability Act, shall in no event be affected by the above regulations.

Modification of the GTC

The Provider is at any time entitled to change these terms and conditions.
In the event of a change to the GTC, the Provider will inform the User in writing or by email.
The consent of the User to the corresponding changes to the contract shall be deemed
to have been granted if the User does not object to the change of the GTC in writing within
four (4) weeks after receipt of the amendment notice. The Provider will, together with the
change notification, explicitly point out the following to the User.
In the event that the User refuses to consent to the amendments to the GTC with regard
to an existing contractual relationship, this will be continued until the end of the current
period of use of the online program under the current conditions. However, a new
participation in the online program is then only offered to the respective current GTC.
The current version of these terms and conditions can be accessed by the User at any
time under the URL "https://www.hiitinn.com/en/termsandconditions/".

Final provisions

The Provider is entitled to transfer all or part of the contracts covered by the terms of
these General Terms and Conditions to the third party in full or in part with a liberating
effect. The User hereby agrees to such a contract. In the event that the Provider makes use
of this transfer option, the User is entitled to terminate his contract without notice.
All legal relations between the Provider and the User are governed exclusively by the
law of the Republic of Austria under the exclusion of the UN purchase law.
The Provider voluntarily submits to the internet Ombudsman
http://www.ombudsmann.at in disputes; the arbitration for consumer transactions:
http://verbraucherschlichtung.or.at; or the online dispute resolution platform of the EU:
http://ec.europa.eu/odr.
If the User does not have a general court of jurisdiction in Austria or in another EU
Member State, is a trader or his permanent place of residence will move abroad after the
coming into force of these terms and conditions or his domicile or habitual place of
residence is not known at the time of the appeal, the place of jurisdiction is Vienna
The contents of the website, the acquisition of the rights of use and the correspondence
are only available in English.